Privacy Policy.

DCampaign Digital operates DCampaign Digital Lab, a research, exploration and experimentation initiative. In this policy, ‘we’, ‘us’ and ‘our’ refer to DCampaign Digital in connection with the Lab.

This policy covers dcampaign.in and information received through Lab enquiries. The CRM, WhatsApp API Panel and Client Portal pages describe platforms; access to a separate service may involve additional privacy information and contractual terms.

When you prepare an enquiry, you can enter the following information. The current form requires your name and a question or idea; company, email and phone fields are optional.

Share only information relevant to the discussion and which you are entitled to provide. Avoid passwords, payment credentials, health records or another person’s private details. Arrange an appropriate confidential channel before sending sensitive business material.

• Your name and, optionally, company name.
• Your email address or phone number, if you provide them.
• The enquiry topic and the question, observation or idea you write.
• Further correspondence or material you choose to send during the discussion.

The form prepares your enquiry in your browser. It does not submit the fields to a form database operated by this website.

Choosing ‘Send on WhatsApp’ opens a WhatsApp link containing the enquiry text. This passes the draft to WhatsApp/Meta when the link is opened, even before you choose to send the message to us. Choosing ‘Send by email’ passes a draft to your chosen email application or provider.

We receive your message after you send it through the selected channel. The information is then handled in the relevant messaging or email systems and in any subsequent enquiry records. Those providers also apply their own privacy policies and settings.

The website is hosted on Cloudflare Pages. Delivering and protecting a website can involve processing technical information such as IP addresses, request times, browser or device information, requested pages and security events.

The website application does not currently set advertising or analytics cookies, or include advertising pixels. Hosting and security services may use cookies or similar technologies for their own delivery and protection functions. Fonts are served with the website rather than fetched from an external font service.

External links, including WhatsApp, social networks and Google Maps, take you to services with their own data practices. Browser controls can help you manage cookies; blocking some technologies may affect a provider’s functionality.

We use information for purposes connected with your enquiry and our relationship with you. Where consent or another legal basis is required, processing must follow the applicable requirements.

Sending an enquiry does not subscribe you to a newsletter or give blanket permission for unrelated marketing. You can ask us to stop optional follow-up communications.

• Responding to your question and clarifying its context.
• Assessing an idea, potential collaboration or appropriate next step.
• Managing an agreed discussion or engagement and keeping relevant correspondence.
• Maintaining website security, handling complaints and meeting applicable legal obligations.

Information may be accessed by people handling the enquiry and by service providers needed to deliver the website, correspondence or agreed work. It may also need to be disclosed to meet a lawful requirement or protect legal rights.

Providers such as Cloudflare, WhatsApp/Meta and email services may process information in countries outside India. Their own processing locations, safeguards and retention arrangements also apply. Using a custom internal platform does not, by itself, mean all information is stored only in India.

Private enquiry material is not submitted as public blog content merely because you contact the Lab. Publication or a broader use of contributed material should be agreed separately where appropriate.

We retain enquiry correspondence for as long as reasonably needed for the discussion, an agreed engagement, relevant record keeping or applicable legal obligations. The appropriate period depends on the nature of the enquiry and any ongoing relationship.

Access should be limited to people and providers with a relevant purpose. We take reasonable steps appropriate to the information being handled, but no website, messaging channel or storage system can guarantee absolute security.

You can request deletion of information we hold. Where records must be retained for a legitimate or legal reason, we will explain the applicable limitation. Backups and third-party systems may follow separate deletion cycles.

Contact [email protected] to ask about information connected with your enquiry, request correction or deletion, withdraw consent where it is the basis for processing, or raise a privacy concern. We will handle requests in accordance with applicable law and may seek proportionate information to verify the request.

Withdrawing consent does not undo processing already lawfully completed. It may affect a discussion or service that needs that information. Requests concerning a third-party provider’s own records may also need to be directed to that provider.

The site is intended for business and professional enquiries. Please avoid submitting children’s personal information. If you believe such information has been sent, contact us so we can consider appropriate action.

We may update this policy when the website, our information practices or applicable requirements change. The date above identifies the latest revision; additional notice will be provided where required.

Privacy enquiries: DCampaign Digital, Digital Lab — [email protected]. Postal correspondence can be sent to our head office at B-10 Block, Near Naitik's Kinderra School, Sadhnapuri, Gardanibagh, Patna, Bihar - 800001.